Last Updated: December 2025

At The Cross Road Super Store, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a simple and transparent refund and return process.

Returns

  • Products can be returned within 7 days of delivery.
  • Items must be in original condition, unused, and in their original packaging.
  • To initiate a return, contact us via email or phone before sending any product back.

Refunds

  • Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be issued to the original payment method used during purchase.

Exchanges

  • If you receive a defective or incorrect item, we will gladly offer a replacement at no additional cost.
  • Contact our support team immediately with details and photos of the issue.

Non-Returnable Items

  • Gift cards, perishable items, and items marked as final sale cannot be returned.

Contact Us

For any questions regarding returns, refunds, or exchanges:

📍Address:

The Crossroads Super Store
Main Nasim Nagar Road, Qasimabad, Hyderabad, Pakistan

📞 Phone:
✉️ Email:

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